INSIDE SCOOP: CORAC & DYNAMIC LOADS
Issue
2008-001,
Todd Erickson, CWA Local 7200 Area Vice President
http://cwa7200.org/Avp's/Inside%20Plant.htm
24th Avenue Qwest Central Office Technician
(todd9500@msn.com,
Pgr: 612-622-4738, Hm:
612-789-4400, UH: 612-722-7200)
1. CORAC & DYNAMIC LOADS
2. WORK TYPE – "ANI"
3. PIER FACILITATOR
SERVICE
4. QWEST EMPLOYEE ASSISTANCE
& WORK/LIFE SERVICES
1. CORAC - DYNAMIC LOADS FOR COTS
Remind your fellow COTs to NOT DO ANY dynamic loads to add work items to their electronic time sheets. If COTs need a dynamic load done - they should call CORAC and have them do this work. The CORAC gets credit for every work item that is loaded to a COT's time-sheet... so COTs undermine CORAC's job security when they do CORAC's work when it comes to performing dynamic loads.
2. WORK TYPE - "ANI"
COTs reading this may already know about using the work type of "ANI" for checking dial tone on the day the POTS or DSL order was due (for new service). But just in case you don't - I thought I would pass it along. The system gives you one minute, but I end up taking two minutes or more because by the time you ANI a circuit and get back to make the keystrokes - at least two minutes have gone by.
3. PIER FACILITATOR SERVICE
Please let your co-workers know how the Program for Employee Information and Referral (PEIR) can help Qwest workers and their families experiencing problems with substance abuse and chemical dependency.
The PEIR program is a joint endeavor by CWA and Qwest and has been in existence since 1986. In addition to substance abuse, PEIR Facilitators also help with other addictions, domestic violence, workplace transitions, mental health issues, and other life stressors.
PEIR Facilitators help by:
- Answering questions about treatment options.
- Referring employees to appropriate resources.
- Facilitating interactions with health care plans.
- Encouraging and supporting employees both during and after treatment.
- Supporting employees with work transition issues at the employee's request.
We have outstanding PEIR Facilitators here in the Twin Cities. One of these PEIR Facilitators is CWA Local 7200 Union Representative Ted Landgren. Ted works at the Fort Snelling Central Office. Ted has been around the block a few times and can be a great deal of help - but ONLY if you let your co-workers know that he is available to help workers when they need some assistance. Give him a call anytime of the day.
PEIR Facilitator will respond only to request by employees and all contact is held in the strictest confidence.
To learn more about PEIR, visit http://www.cwadistrict7.org/peir/Peir.htm
CWA Local 7200_________Work_________Home_________Cell_________Pager____
Ted Landgren__________612-726-1180__612-866-2227___612-578-5815__612-621-1819
Debra Kizer___________612-288-6419__-612-729-0729___763-350-7781____________
Shelly Steffens_________612-752-1305_________________612-250-6530____________
Danny Weiler__________612-267-2791_________________________________________
CWA Local
7201________Work___________Home_________Cell________Pager____
Andy Sisson__________651-229-7476________________651-398-2969________
CWA Local
7219_______Work_______Home_________Cell_______Pager____
Chet Nettestad____________________218-863-1616__218-849-0161_________
Management_________Work_________Home_________Cell_______Pager____
Charles Parker_______612-349-2301_____________612-578-5815____612-606-7808
Leslie Brown________612-381-5206___763-546-8944_______________612-680-0102
4. QWEST EMPLOYEE ASSISTANCE & WORK/LIFE SERVICES
Please let your co-workers know about the free service provided to Qwest employees who need assistance with things, such as: parenting & childcare, emotional wellness, senior life, relationships, work & career, and financial & legal.
Call toll-free anytime @ 1-800-803-3737 or visit them at http://www.qwesteap.com; Login ID: qwest, Password: eap.
This service provides practical help:
- Confidential personal consultation
- Resource searches and referrals
- Follow-up for quality assurance
opeiu #12/ns